The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
ARCADIA CARE JACKSONVILLE
JACKSONVILLE, IL · Medicare-certified · 113 beds
Needs attention
Abuse citationFor-profitChain member
1 of 5 overall
ARCADIA CARE JACKSONVILLE has an overall rating of 1 out of 5 stars, with 1-star staffing and 2-star health inspection and quality ratings. Reported nurse staffing is 2.39 hours per resident per day versus the federal benchmark of 4.1, and the facility has $70,441 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
2.388 hrs/resident/day
Quality measures
Last inspection: March 9, 2026Penalties, last 24 months: $70,441recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.388.
Staffing detail
- Registered nurses
- 0.01
- Licensed practical nurses
- 0.85
- Nurse aides
- 1.53
- Weekend nursing
- 2.27
Hours per resident per day.
Total staff turnover: 59%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
16.9%Worsening
Residents with a fall causing major injury
1.6%Steady
Residents with pressure ulcers (bedsores)
2.7%Worsening
Residents with a urinary tract infection
0.8%Steady
Residents who lost too much weight
5.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
17.1%Worsening
Residents whose ability to walk got worse
14.6%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
24.5%Improving
Short-stay residents newly given an antipsychotic
4.7%Steady
Residents with a long-term catheter
0.4%Improving
Residents with new or worsening incontinence
24.6%Worsening
Residents with depressive symptoms
99.1%Worsening
Long-stay residents given the seasonal flu vaccine
97.3%Steady
Long-stay residents given the pneumonia vaccine
97.1%Worsening
Short-stay residents given the seasonal flu vaccine
57.6%Steady
Short-stay residents given the pneumonia vaccine
50.6%Improving
What the inspectors found
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: G
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 947 — 42 CFR §483.95 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $38,448 was recorded.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $31,993 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $84,491 in total fines · 2 payment denials.
- 1 days
Medicare/Medicaid payment denial
Nov 25, 2024
- $38,448
Federal fine
Nov 25, 2024
- $31,993
Federal fine
Aug 21, 2024
- 36 days
Medicare/Medicaid payment denial
Nov 8, 2023
- $14,050
Federal fine
Nov 8, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ARCADIA CARE · 22 homes · 1.5 stars avg
- Occupancy
- 61 residents on an average day (54% of 113 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.