The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
ARCADIA CARE JACKSONVILLE
JACKSONVILLE, IL · Medicare-certified · 113 beds
Needs attention
Abuse citationFor-profitChain member
Data as of September 1, 2026
1 of 5 overall
ARCADIA CARE JACKSONVILLE has an overall rating of 1 out of 5 stars, with low staffing (1 star) and below-benchmark nurse staffing at 2.67 hours per resident per day versus the federal benchmark of 4.1. It also has a recent abuse citation, $38,448 in fines over the last 24 months, and inspection issues cited in treatment, resident rights, and registered nurse coverage.
Facility ratings
Health inspections
Staffing
2.6657 hrs/resident/day
Quality measures
Last inspection: July 8, 2026Penalties, last 24 months: $38,448recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6657.
Staffing detail
- Registered nurses
- 0.10
- Licensed practical nurses
- 0.79
- Nurse aides
- 1.77
- Weekend nursing
- 2.50
Hours per resident per day.
Total staff turnover: 51%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
16.7%6.9%Improving
Residents with a fall causing major injury
1.6%1.7%No change
Residents with pressure ulcers (bedsores)
2.7%1.3%Improving
Residents with a urinary tract infection
0%1.7%Worsening
Residents who lost too much weight
0%13%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12%17.8%Worsening
Residents whose ability to walk got worse
16.1%9.7%Improving
Long-stay residents on antianxiety or sleep medication
20.8%21.7%Worsening
Short-stay residents newly given an antipsychotic
—3.2%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
20.9%28.6%Worsening
Residents with depressive symptoms
100%100%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.3%—
Long-stay residents given the pneumonia vaccine
98.4%86.2%Worsening
Short-stay residents given the seasonal flu vaccine
—57.6%—
Short-stay residents given the pneumonia vaccine
—66.7%—
What the inspectors found
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: G
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $38,448 was recorded.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $31,993 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $84,491 in total fines · 2 payment denials.
- 1 days
Medicare/Medicaid payment denial
Nov 25, 2024
- $38,448
Federal fine
Nov 25, 2024
- $31,993
Federal fine
Aug 21, 2024
- 36 days
Medicare/Medicaid payment denial
Nov 8, 2023
- $14,050
Federal fine
Nov 8, 2023
Operator & ownership
Recent ownership change · Jan 1, 2022
Now operated by Arcadia Care Jacksonville, previously Aperion Care Jacksonville.
- Ownership
- For profit - Corporation
- Chain
- Part of ARCADIA CARE · 25 homes · 1.4 stars avg
- Occupancy
- 60.3 residents on an average day (53% of 113 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.