The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
ARCADIA CARE JACKSONVILLE
JACKSONVILLE, IL · Medicare-certified · 113 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall
ARCADIA CARE JACKSONVILLE in Jacksonville, IL has an overall rating of 1 out of 5 stars, with staffing rated 1 star and health inspection and quality measures both at 2 stars. It also has a recent abuse citation, $70,441 in fines in the last 24 months, and reported nurse staffing of 2.67 hours per resident per day versus the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
2.6657 hrs/resident/day
Quality measures
Last inspection: March 9, 2026Penalties, last 24 months: $70,441recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6657.
Staffing detail
- Registered nurses
- 0.10
- Licensed practical nurses
- 0.79
- Nurse aides
- 1.77
- Weekend nursing
- 2.50
Hours per resident per day.
Total staff turnover: 51%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
16.7%6.9%Improving
Residents with a fall causing major injury
1.6%1.7%No change
Residents with pressure ulcers (bedsores)
2.7%1.3%Improving
Residents with a urinary tract infection
0%1.7%Worsening
Residents who lost too much weight
0%13%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12%17.8%Worsening
Residents whose ability to walk got worse
16.1%9.7%Improving
Long-stay residents on antianxiety or sleep medication
20.8%21.7%Worsening
Short-stay residents newly given an antipsychotic
—3.2%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
20.9%28.6%Worsening
Residents with depressive symptoms
100%100%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.3%—
Long-stay residents given the pneumonia vaccine
98.4%86.2%Worsening
Short-stay residents given the seasonal flu vaccine
—57.6%—
Short-stay residents given the pneumonia vaccine
—66.7%—
What the inspectors found
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: G
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 947 — 42 CFR §483.95 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $38,448 was recorded.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $31,993 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $84,491 in total fines · 2 payment denials.
- 1 days
Medicare/Medicaid payment denial
Nov 25, 2024
- $38,448
Federal fine
Nov 25, 2024
- $31,993
Federal fine
Aug 21, 2024
- 36 days
Medicare/Medicaid payment denial
Nov 8, 2023
- $14,050
Federal fine
Nov 8, 2023
Operator & ownership
Recent ownership change · Jan 1, 2022
Now operated by Arcadia Care Jacksonville, previously Aperion Care Jacksonville.
- Ownership
- For profit - Corporation
- Chain
- Part of ARCADIA CARE · 24 homes · 1.3 stars avg
- Occupancy
- 60.3 residents on an average day (53% of 113 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.