The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Happy Valley Nursing & Rehabilitation
Registered name: ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER
MALVERN, AR · Medicare-certified · 94 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
3 out of 5 stars overall. Happy Valley Nursing & Rehabilitation has mid-range inspection and overall ratings, stronger staffing and quality scores at 4 stars, no fines in the last 24 months, and reported nurse staffing of 3.72 hours per resident per day versus the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.7226 hrs/resident/day
Quality measures
Last inspection: July 2, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7226.
Staffing detail
- Registered nurses
- 0.35
- Licensed practical nurses
- 1.19
- Nurse aides
- 2.18
- Weekend nursing
- 3.13
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 0%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.1%4.7%No change
Residents with a fall causing major injury
5.8%11.1%Worsening
Residents with pressure ulcers (bedsores)
7.2%3%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
10.6%2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.7%9.1%Worsening
Residents whose ability to walk got worse
—7.4%—
Long-stay residents on antianxiety or sleep medication
21.3%18%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
2.2%0%Improving
Residents with new or worsening incontinence
12.8%13.2%No change
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
98.1%100%Improving
Short-stay residents given the seasonal flu vaccine
—98%—
Short-stay residents given the pneumonia vaccine
96.9%96.1%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: E
The home failed to ensure residents received food prepared in a form that met their individual needs. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 805 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $8,018 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,018 in total fines · 1 payment denial.
- 11 days
Medicare/Medicaid payment denial
Jun 27, 2024
- $8,018
Federal fine
Jun 27, 2024
Operator & ownership
Recent ownership change · Sep 1, 2019
Now operated by Malvern Snf Operations LLC, previously Malvern Progressive Eldercare Services INC.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SOUTHERN ADMINISTRATIVE SERVICES · 35 homes · 3.9 stars avg
- Occupancy
- 65.3 residents on an average day (69% of 94 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.