The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
ARBOR GLEN CARE CENTER
GLENDORA, CA · Medicare-certified · 98 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
ARBOR GLEN CARE CENTER in Glendora has a 1-star overall rating, with a 1-star health inspection rating and an attention flag for lowest overall rating. Staffing is 3 stars with reported nurse staffing at 4.49 hours per resident per day, above the 4.1 federal benchmark; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.4915 hrs/resident/day
Quality measures
Last inspection: May 22, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.4915.
Staffing detail
- Registered nurses
- 0.47
- Licensed practical nurses
- 1.36
- Nurse aides
- 2.66
- Weekend nursing
- 3.83
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 77%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.8%3.8%Worsening
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
7.2%6.3%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%5.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12.5%7.3%Improving
Residents whose ability to walk got worse
8.1%11.4%Worsening
Long-stay residents on antianxiety or sleep medication
5.7%8.3%Worsening
Short-stay residents newly given an antipsychotic
0.7%1.6%Worsening
Residents with a long-term catheter
0.9%0%Improving
Residents with new or worsening incontinence
9.3%23.4%Worsening
Residents with depressive symptoms
2.5%2.2%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.4%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited July 2023 — widespread issue, potential for harm.
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F-Tag 921 — 42 CFR §483.90 — S/S: F
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited May 2026 — limited pattern, potential for harm.
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F-Tag 842 — 42 CFR §483.70 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited March 2026 — limited pattern, potential for harm.
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F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2026 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 26 days
Medicare/Medicaid payment denial
Nov 6, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of THE ENSIGN GROUP · 346 homes · 3.2 stars avg
- Occupancy
- 86.4 residents on an average day (88% of 98 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 53 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.