2 out of 5 stars overall. ANDOVER MANOR REHAB AND NURSING has 2-star health inspection and staffing ratings, a 4-star quality rating, no fines in the last 24 months, and reported nurse staffing of 3.76 hours per resident per day versus the 4.1-hour federal benchmark.
Last inspection: January 15, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.759.
Staffing detail
Registered nurses
0.47
Licensed practical nurses
0.95
Nurse aides
2.35
Weekend nursing
3.32
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 61%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
29%Worsening
Residents with a fall causing major injury
2.7%Steady
Residents with pressure ulcers (bedsores)
2.8%Steady
Residents with a urinary tract infection
1.1%Worsening
Residents who lost too much weight
7%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
12.3%Improving
Residents whose ability to walk got worse
11.1%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
23.3%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.8%Improving
Residents with new or worsening incontinence
26.7%Improving
Residents with depressive symptoms
17.4%Worsening
Long-stay residents given the seasonal flu vaccine
95.7%Steady
Long-stay residents given the pneumonia vaccine
89.6%Improving
Short-stay residents given the seasonal flu vaccine
80.6%Steady
Short-stay residents given the pneumonia vaccine
76.5%Improving
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2023 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited January 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 20 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 17 health deficiencies.
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Penalties & enforcement
On record with Medicare: 1 fine · $9,311 in total fines.
Federal fine
May 17, 2023
$9,311
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of STERN CONSULTANTS · 21 homes · 2.8 stars avg
Occupancy
125.2 residents on an average day (72% of 174 beds)
Resident voice
Resident council
Medicare history
Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.