The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 558 — 42 CFR §483.10 — S/S: E
Nursing home report
ALLIED SERVICES CENTER CITY SKILLED NURSING
WILKES BARRE, PA · Medicare-certified · 92 beds
In good standing
Non-profit
Data as of July 1, 2026
3 of 5 overall
Allied Services Center City Skilled Nursing has a 3 out of 5 star overall rating, with 3-star health inspection and quality ratings and a 4-star staffing rating. It reports 4.17 nurse staffing hours per resident per day, slightly above the federal benchmark of 4.1, with no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.1746 hrs/resident/day
Quality measures
Last inspection: November 14, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1746.
Staffing detail
- Registered nurses
- 0.70
- Licensed practical nurses
- 1.04
- Nurse aides
- 2.43
- Weekend nursing
- 3.85
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 27%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
8.6%7.1%Improving
Residents with a fall causing major injury
2%1.9%No change
Residents with pressure ulcers (bedsores)
5.7%6.4%Worsening
Residents with a urinary tract infection
4.3%5.8%Worsening
Residents who lost too much weight
14.3%14.6%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.3%18.8%Worsening
Residents whose ability to walk got worse
22.4%19.7%Improving
Long-stay residents on antianxiety or sleep medication
15.6%24%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
3.1%1.6%Improving
Residents with new or worsening incontinence
27.3%52.6%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95.7%—
Short-stay residents given the pneumonia vaccine
92.5%89.3%Worsening
What the inspectors found
The home failed to provide enough food and fluids to keep residents healthy. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 692 — 42 CFR §483.25(g) — S/S: E
The home failed to ensure IV fluids were given safely and appropriately when needed. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 694 — 42 CFR §483.25 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Oct 1, 2019
Now operated by Allied Services Personal Care, INC., previously St. Luke's Villa.
- Ownership
- Non profit - Corporation
- Occupancy
- 79.3 residents on an average day (86% of 92 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.