The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
Nursing home report
ALLIANCE HEALTH AT WEST ACRES
BROCKTON, MA · Medicare-certified · 138 beds
In good standing
Non-profitChain member
4 of 5 overall
Alliance Health at West Acres has an overall rating of 4 out of 5 stars, with strong health inspection results but lower staffing at 2 out of 5 stars. Reported nurse staffing is 3.59 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5911 hrs/resident/day
Quality measures
Last inspection: September 19, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5911.
Staffing detail
- Registered nurses
- 0.29
- Licensed practical nurses
- 1.30
- Nurse aides
- 2.00
- Weekend nursing
- 3.20
Hours per resident per day.
Total staff turnover: 29%
Registered nurse turnover: 30%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
11.2%Improving
Residents with a fall causing major injury
2.5%Improving
Residents with pressure ulcers (bedsores)
4.2%Worsening
Residents with a urinary tract infection
2%Improving
Residents who lost too much weight
4.3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
20.8%Improving
Residents whose ability to walk got worse
21%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
25.6%Improving
Short-stay residents newly given an antipsychotic
1.3%Steady
Residents with a long-term catheter
0.3%Worsening
Residents with new or worsening incontinence
16.2%Improving
Residents with depressive symptoms
7.4%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.7%Worsening
Short-stay residents given the seasonal flu vaccine
98.5%Steady
Short-stay residents given the pneumonia vaccine
94.7%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of ALLIANCE HEALTH & HUMAN SERVICES · 8 homes · 3.9 stars avg
- Occupancy
- 118.5 residents on an average day (86% of 138 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.