The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
ALIYA OF CRESTWOOD
CRESTWOOD, IL · Medicare-certified · 193 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
ALIYA OF CRESTWOOD in Crestwood, IL has a 2-star overall rating, with especially weak staffing at 1 star and reported nurse staffing below the federal benchmark (2.99 vs 4.1 hours per resident day). It also has a recent federal penalty and $13,520 in fines over the last 24 months; health inspection and quality measures are each 3 stars.
Facility ratings
Health inspections
Staffing
2.9855 hrs/resident/day
Quality measures
Last inspection: April 23, 2026Penalties, last 24 months: $13,520recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9855.
Staffing detail
- Registered nurses
- 0.43
- Licensed practical nurses
- 0.86
- Nurse aides
- 1.69
- Weekend nursing
- 2.82
Hours per resident per day.
Total staff turnover: 65%
Registered nurse turnover: 81%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
28.6%24.7%Improving
Residents with a fall causing major injury
5.2%0%Improving
Residents with pressure ulcers (bedsores)
2.9%2.2%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.2%5.7%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.6%15.3%Worsening
Residents whose ability to walk got worse
20.1%13.7%Improving
Long-stay residents on antianxiety or sleep medication
8.8%15.1%Worsening
Short-stay residents newly given an antipsychotic
0%2.4%Worsening
Residents with a long-term catheter
0%0.7%Worsening
Residents with new or worsening incontinence
24.5%17.5%Improving
Residents with depressive symptoms
90.4%96.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—83.9%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—65.6%—
Short-stay residents given the pneumonia vaccine
83%100%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $13,520 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $80,372 in total fines · 1 payment denial.
- $13,520
Federal fine
Feb 20, 2026
- 28 days
Medicare/Medicaid payment denial
Nov 28, 2023
- $66,852
Federal fine
Nov 28, 2023
Operator & ownership
Recent ownership change · Dec 1, 2024
Now operated by Aliya of Crestwood, previously Palos Heights Rehabilitation.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of ALIYA HEALTHCARE · 14 homes · 2.2 stars avg
- Occupancy
- 137.9 residents on an average day (71% of 193 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.