The nursing home failed to protect residents from abuse and neglect by others. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Albuquerque Heights Healthcare and Rehabilitation
Albuquerque, NM · Medicare-certified · 134 beds
Needs attention
For-profitChain member
4 of 5 overall
4 of 5 stars overall. Albuquerque Heights Healthcare and Rehabilitation has mixed but generally solid results, with 5 stars for quality measures but only 3 stars for health inspections and staffing; reported nurse staffing is 3.82 hours per resident per day, below the federal benchmark of 4.1, and it has a recent federal penalty with $8,170 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8158 hrs/resident/day
Quality measures
Last inspection: February 3, 2026Penalties, last 24 months: $8,170recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8158.
Staffing detail
- Registered nurses
- 1.04
- Licensed practical nurses
- 0.88
- Nurse aides
- 1.90
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 64%
Registered nurse turnover: 43%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.4%Worsening
Residents with a fall causing major injury
2.4%Steady
Residents with pressure ulcers (bedsores)
13.4%Improving
Residents with a urinary tract infection
1.5%Improving
Residents who lost too much weight
9.1%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
24.3%Improving
Residents whose ability to walk got worse
28.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
7.3%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
1.1%Worsening
Residents with new or worsening incontinence
24.2%Improving
Residents with depressive symptoms
2%Improving
Long-stay residents given the seasonal flu vaccine
98.8%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
92.1%Steady
Short-stay residents given the pneumonia vaccine
94.6%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited October 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 802 — 42 CFR §483.60 — S/S: F
The home failed to ensure residents got enough drinks to meet their needs and preferences and stay properly hydrated. Cited October 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 807 — 42 CFR §483.60 — S/S: F
The home failed to make sure residents were served meals and snacks at times that fit their needs, preferences, and requests. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 809 — 42 CFR §483.60 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,170 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $8,170 in total fines.
- $8,170
Federal fine
Aug 23, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of GENESIS HEALTHCARE · 187 homes · 2.4 stars avg
- Occupancy
- 119.9 residents on an average day (89% of 134 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.