The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
AGAWAM NORTH REHAB AND NURSING
AGAWAM, MA · Medicare-certified · 124 beds
Needs attention
For-profitChain member
1 of 5 overall
AGAWAM NORTH REHAB AND NURSING in Agawam, MA has a 1-star overall rating, with a 1-star health inspection rating and a recent federal penalty including $86,130 in fines over the last 24 months. Staffing is 3 stars, but reported nurse staffing is 3.74 hours per resident per day, below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.7389 hrs/resident/day
Quality measures
Last inspection: April 9, 2025Penalties, last 24 months: $86,130recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7389.
Staffing detail
- Registered nurses
- 0.70
- Licensed practical nurses
- 0.73
- Nurse aides
- 2.31
- Weekend nursing
- 3.10
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 45%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
15.1%Improving
Residents with a fall causing major injury
1.4%Worsening
Residents with pressure ulcers (bedsores)
4.2%Worsening
Residents with a urinary tract infection
0.3%Improving
Residents who lost too much weight
7.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
3.4%Improving
Residents whose ability to walk got worse
2.4%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
10.3%Improving
Short-stay residents newly given an antipsychotic
1.1%Worsening
Residents with a long-term catheter
0.5%Improving
Residents with new or worsening incontinence
25.7%Improving
Residents with depressive symptoms
3.3%Improving
Long-stay residents given the seasonal flu vaccine
96.8%Steady
Long-stay residents given the pneumonia vaccine
89.9%Improving
Short-stay residents given the seasonal flu vaccine
77%Steady
Short-stay residents given the pneumonia vaccine
79.6%Improving
What the inspectors found
The home failed to let the resident help develop and carry out their own care plan. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 553 — 42 CFR §483.10 — S/S: E
The home failed to ensure residents had reasonable access to and privacy when using communication methods. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 576 — 42 CFR §483.10 — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: E
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 756 — 42 CFR §483.45(c) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $86,130 was recorded.
- INSPECTION
Health inspection found 16 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $86,130 in total fines.
- $86,130
Federal fine
Apr 9, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of STERN CONSULTANTS · 21 homes · 2.8 stars avg
- Occupancy
- 106.7 residents on an average day (86% of 124 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 23 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.