AGAWAM EAST REHAB AND NURSING in Agawam, MA has an overall 5-star rating, with strong health inspection and quality scores, but a 3-star staffing rating and reported nurse staffing below the federal benchmark (3.70 vs 4.1 hours per resident per day). It had no fines in the last 24 months, and recent inspection citations included issues with required documentation/notifications, assistance with daily living, and providing activities to meet residents’ needs.
Last inspection: March 18, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6956.
Staffing detail
Registered nurses
0.34
Licensed practical nurses
0.89
Nurse aides
2.47
Weekend nursing
3.28
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 27%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
26.2%Worsening
Residents with a fall causing major injury
1.8%Improving
Residents with pressure ulcers (bedsores)
4.2%Worsening
Residents with a urinary tract infection
0.3%Worsening
Residents who lost too much weight
7.6%Improving
Residents who were physically restrained
0.3%Worsening
Residents needing more help with daily activities
14.9%Improving
Residents whose ability to walk got worse
10.2%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
10.9%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.2%Steady
Residents with new or worsening incontinence
24%Worsening
Residents with depressive symptoms
1.6%Improving
Long-stay residents given the seasonal flu vaccine
97.8%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
74.2%Steady
Short-stay residents given the pneumonia vaccine
92.8%Worsening
What the inspectors found
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited December 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The home failed to provide activities that met all residents’ needs. Cited October 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 679 — 42 CFR §483.24 — S/S: E
The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 627 — 42 CFR §483.15(c) — S/S: D
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of STERN CONSULTANTS · 21 homes · 2.8 stars avg
Occupancy
92.3 residents on an average day (75% of 123 beds)
Resident voice
Resident council
Medicare history
Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.