The home failed to provide enough food and fluids to keep residents healthy. Cited May 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: K
Nursing home report
Accel at Willow Bend
Plano, TX · Medicare-certified · 110 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Accel at Willow Bend in Plano has a 1-star overall rating, with a 1-star staffing rating and nurse staffing below the federal benchmark (3.62 vs. 4.1 hours per resident per day). It has the lowest overall rating flag, no fines in the last 24 months, and recent inspection concerns included food/fluids, feeding tube care, and assistance with daily living.
Facility ratings
Health inspections
Staffing
3.6179 hrs/resident/day
Quality measures
Last inspection: May 28, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6179.
Staffing detail
- Registered nurses
- 0.35
- Licensed practical nurses
- 1.24
- Nurse aides
- 2.03
- Weekend nursing
- 3.00
Hours per resident per day.
Total staff turnover: 74%
Registered nurse turnover: 89%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.7%5.1%Improving
Residents with a fall causing major injury
0%2.2%Worsening
Residents with pressure ulcers (bedsores)
3.4%0%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.7%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5%13.9%Worsening
Residents whose ability to walk got worse
—13.2%—
Long-stay residents on antianxiety or sleep medication
24.4%21.4%Improving
Short-stay residents newly given an antipsychotic
0.8%2.2%Worsening
Residents with a long-term catheter
1.7%0%Improving
Residents with new or worsening incontinence
12%7.5%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97.6%—
Short-stay residents given the pneumonia vaccine
98.4%99%Improving
What the inspectors found
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited May 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 693 — 42 CFR §483.25 — S/S: K
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited January 2024 — limited pattern, actual harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: H
The nursing home failed to protect residents from abuse and neglect by others. Cited January 2024 — limited pattern, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: H
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited January 2024 — limited pattern, actual harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: H
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of STONEGATE SENIOR LIVING · 24 homes · 2.4 stars avg
- Occupancy
- 70.7 residents on an average day (64% of 110 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 12 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.