ACCEL AT WILLOW BEND (PLANO, TX) has a 3-star overall rating, with low health inspection and staffing ratings (2 stars each) but a 5-star quality measures score. Reported nurse staffing is 3.53 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: February 3, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5263.
Staffing detail
Registered nurses
0.36
Licensed practical nurses
1.25
Nurse aides
1.91
Weekend nursing
3.10
Hours per resident per day.
Total staff turnover: 72%
Registered nurse turnover: 89%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
5.6%0%Improving
Residents with a fall causing major injury
2.1%2.2%No change
Residents with pressure ulcers (bedsores)
0%1.9%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.9%11.4%Worsening
Residents whose ability to walk got worse
—12.7%—
Long-stay residents on antianxiety or sleep medication
26.3%22.5%Improving
Short-stay residents newly given an antipsychotic
0.8%1%No change
Residents with a long-term catheter
0%1.9%Worsening
Residents with new or worsening incontinence
17.9%4.9%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97.6%—
Short-stay residents given the pneumonia vaccine
98.1%98.4%No change
What the inspectors found
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited May 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 693 — 42 CFR §483.25 — S/S: K
The home failed to provide enough food and fluids to keep residents healthy. Cited May 2023 — limited pattern, immediate jeopardy to residents.
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F-Tag 692 — 42 CFR §483.25(g) — S/S: K
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited January 2024 — limited pattern, actual harm.
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F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: H
The nursing home failed to protect residents from abuse and neglect by others. Cited January 2024 — limited pattern, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: H
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited January 2024 — limited pattern, actual harm.
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F-Tag 607 — 42 CFR §483.12 — S/S: H
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 15 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of STONEGATE SENIOR LIVING · 24 homes · 2.6 stars avg
Occupancy
62.9 residents on an average day (57% of 110 beds)
Resident voice
Resident council
Medicare history
Certified for 12 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.